Look at discussion · bigbasket @bigbasket_com 7h Replying to @kapilwajapey Thanks for sharing your facts. We're having this checked and can get back for you Soon with the update. Kindly spare us a while.
Changes in weights are charged to our wallets and then later on in orders are added into the cart. Right now Once i purchased in 2 orders there was adjustment of 2 rs Every single and a single was with the merchandise they mis-shipped after which refunded.
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See conversation · bigbasket @bigbasket_com 9h Replying to @anuradhakurup Pretty sorry for this knowledge. We'll absolutely ahead your comments towards the respective team.
Look at conversation · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We have now escalated this to our involved group, our team is engaged on this situation. We will get again to you within the earliest.
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See dialogue · bigbasket @bigbasket_com 7h Replying to @kunalsen7684 We experimented with reaching you on your registered contact facts. Even so, there was no reaction from you. Kindly let us know your convenient time or alternate cellular selection.
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Their common solutions are We'll refund without the need of even understanding what purchaser is going through and 2nd we reorder merchandise for you personally but that should be obtainable in up coming provide slot which might be one full working day. So that you get anything and look ahead to 2 days for just a blunder by them.
At bigbasket your searching knowledge is our precedence and we'd like to know how we can easily boost our app along with solutions.
Watch dialogue · bigbasket @bigbasket_com 7h Replying to @kapilwajapey We regret the inconvenience prompted. Could you be sure to enable us along with your purchase amount? We'll do our best that will help you.
Animesh Anand Intentionally wanting to fool prospects. I positioned purchase two times back and the shipping male contacted me only once to substantiate my handle. He was simply a Culture far from me and he said he couldn’t come across my tackle and still left for another locale with out even informing me. Then i contacted consumer care and they advised he simply cannot occur now so rescheduled my order to up coming working day morning slot and i received confirmation information that I'd personally get my grocery in morning slot. Up coming working day i waited whole day but no phone no phrase from them, infact i tried to contact them Nonetheless they no response then later previous evening somehow phone matured to client treatment and so they claimed they misplaced purchase so would swap and get and obtain here it sent upcoming working day evening slot !
It receives tiring at times to examine every little thing. Should they come by the due date, they won't have card equipment, whenever they do both of those, they're going to bring expired merchandise etcetera. So Evidently there is absolutely no regularity and sincerity in meeting client desires. Their customer care is essentially non existent without having centralised control and accountability. So in the long run, number of attention seekers spoiling the initiative which could have revolutionised grocery searching.
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